Advanced Web Metrics
90 Minute Webshop

25 Things You Must Get Right Online
One Hour Session

B2B -
Marketing to Clients Instead of Customers
90 Minute Webshop

How Much Do You Need to Know?
One Hour Session

Creating Customer Focused Web Sites
90 Minute Webshop

Business Metrics For The New Economy
Half-Day Seminar in conjunction with Net Genesis

Web Loyalty Strategy
One Hour Presentation

Developing an E-Service Strategy
Full Day Seminar & Workshop

Internet Marketing & Customer service Strategy
One Hour Presentation and Interactive Workshop

Selling Services
90 Minute iWebshop

International Marketing, Intentional Branding, and a special focus on the Tourism Industry

Establishing Successful Online Relationships, Increasing Loyalty, and Staying Competitive
Full Day Workshop

Integrating the Internet Into Your Marketing Strategy
Full Day Workshop

The Business Side of Managing a Web Site
One-hour Session

Customer Service on the Internet
One-hour Session

Measuring Customer Satisfaction Via the Internet
Full Day Workshop

Internet Strategies for Customer Service
Full Day Workshop

World Wide Web Marketing
Two Day Workshop

Internet Business Issues
One Hour Panel Session plus Open Discussion

Business Metrics For The New Economy
Half-Day Seminar in conjunction with Net Genesis

Your eMail is Your Brand
One Hour General Session

Advanced Web Metrics - Digging for Gold
90 Minute Webshop

Building Web Sites for Your Customers
One Hour Track Chair Address

The Online Personalization Continuum
90 Minute Webshop

Web Enabling the Channel
90 Minute Webshop

The Business Side of Managing a Web Site
One-hour Session

Web Site Tune-Up
One-hour Session

The 5 C's of Successful Web Sites
One-hour Session

Customer Service on the Internet
One-hour Session

Web Enabling the Channel
90 Minute Webshop

Online Customer Service as a Competitive Edge
One Hour Track Opening Address

Building Web Sites for Your Customers
One Hour Track Chair Address

Business Metrics For The New Economy
Half-Day Seminar in conjunction with Net Genesis

How Do I Market My Web Site?
One Hour Presentation

Competitive Advantage -
Measuring up to the Opposition
90 Minute Webshop

E-Business - More Than a Web Site
Presented by Great Plains Software
and Cisco Systems
An Inc Magazine Production
Half Day Seminar

Business Metrics For The New Economy
Half-Day Seminar in conjunction with Net Genesis

Effective Customer Service
Half-Day Seminar

E-Mail: Low Cost, High Response Permission Marketing
90 Minute Webshop

E-Business - More Than a Web Site
Presented by Great Plains Software
and Cisco Systems
An Inc Magazine Production
Half Day Seminar

E-Metrics - Business Metrics For The New Economy
White Paper Presentation

E-Business - More Than a Web Site
Presented by Great Plains Software
and Cisco Systems
An Inc Magazine Production
Half Day Seminar

E-Mail Marketing - The Customer Perspective
Keynote

E-Business - More Than a Web Site
Presented by Great Plains Software
and Cisco Systems
An Inc Magazine Production
Half Day Seminar

Integrating the Web into Your Marketing Strategy
Two-hour Workshop

A Look Into the E-Future
Keynote

E-Business - More Than a Web Site
Presented by Great Plains Software
and Cisco Systems
An Inc Magazine Production
Half Day Seminar

eCRM - Customer Colored Glasses
90 Minute Session

Customer Service on the Internet
One-hour Session

The 5 C's of Successful Web Sites
One-hour Session

The Business Side of Managing a Web Site
One-hour Session

Web Site Tune-Up
One-hour Session

Customer Service on the Internet
90 Minute Webshop

Customer Expectation Inflation
One Hour Presentation

E-Business - More Than a Web Site
Presented by Great Plains Software
An Inc Magazine Production
Half Day Seminar

Getting Attention and Raising Traffic
90 Minute Webshop

World Wide Web Marketing
Two Day Seminar

Customer Relationships and the Internet
Full Day Seminar

Business Customer Perspective: Making the Most of Web Communications
One Hour Presentation

Advanced E-marketing Strategy --
- - Solid E-marketing Results
Half Day Seminar

Advanced E-marketing Strategy --
- - Solid E-marketing Results
Half Day Seminar

Enhanced Customer Service with E-Mail
One Hour Session

Eight Ways to Great CRM on the Web
The Five C's of Web Marketing
One Hour Sessions

Salon Marketing in the Internet
One Hour Session

Jay Abraham's
Billion Dollar Internet Strategy Setting Super Summit
Two Hour Session of a Full Week Seminar

Advanced E-marketing Strategy --
- - Solid E-marketing Results
Half Day Seminar

Since 1994, Jim Sterne has been appearing all over the world. You can also see where he went and the subjects he covered in 1995, 1996, 1997, 1998, 1999, 2000, 2001, 2002, 2003, 2004, 2005, 2006 and 2007