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I’m A Marketing Guy

My background is in marketing. On the Web, that means after the click. Once your advertising has brought them in, how do you take your business goals a step further?

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Getting Emotional Online

You can learn something from a Chatterbot. Online customer service gets a boost from these social interface programs that communicate data and emotions.

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The Rules Have Changed for the Software Industry

Advertising, Marketing, Sales, Customer Support: they’re all different now. The question is not if the rules have changed, but how far and how fast? For the software industry, the answers are very, and very.

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