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People Who Need People

The internet experience doesn’t have to be soulless. Customers can still get that human touch. Online customer service benefits from live people manning the site.

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The Internet Gift Culture

To give is to receive … business. So what have you got that might be of interest to the Internet at large?

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Brother, Can You Sparadigm?

One word of advice about where your competition will come from: Everywhere. What we haven’t gotten used to is the idea that we need to step outside our industries from time to time and look for innovations all over the map.

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