Previous Events 1998


Wednesday, December 9, Online Information 98, London

The 5 C’s of Web Marketing
One-hour session


Monday, December 7, Online Information 98, London

World Wide Web Marketing
Full-day seminar


Friday, December 4, Stichting Marketing’s Basic Instinct Conference, Brussels

More Accountability Means More Creativity
Half-hour session


Wednesday, December 2, Inc.’s High-Return Marketing Strategies, Scottsdale, AZ

The 5 C’s of Web Marketing
One-hour session


Tuesday, December 1, Inc.’s High-Return Marketing Strategies, Scottsdale, AZ

Marketing on the Internet: What Works and Why
Full-day workshop


Thursday, November 26, Help Desk Users Group, London

Customer Service on the Internet
One-hour session


Monday, November 9, World Conference on Customer Service Management, Orlando, Florida

Internet Strategies For Customer Service


Tuesday, November 3, The Equipment Manufacturers Institute 19th Annual Parts & Service Conference

Electronic Business Technology
One-and-a-half-hour session


Monday, October 26, 2nd Annual National Internet Conference, Miami Beach – American Institute of Certified Public Accountants

The 5 C’s of Web Marketing
One-hour session


Monday, October 12 – Wednesday, October 14, Web Marketing ’98, Washington, D.C.

Conference Host
Full-day marketing seminar with Glenn Fleischman
Customer Service on the Internet


Monday, October 5 – Friday, October 9, Internet World, New York

Fifty Ways to Leave Your Message
The 5C’s of Successful Web Sites
Customer Service on the Internet
The Business Side of Managing a Web Site
Web Site Tune Up – What It Takes
Planning for 2008 – The Ten-Year Forecast
Each is a one-hour session


Sunday, September 27, Independent Insurance Agents of America Conference, Boston

Marketing on the Internet
Two-hour session


Thursday, September 24, Internet Commerce Expo, Los Angeles

Web Site Exposed
One-hour Web Bashing


Thursday, September 24, Internet Commerce Expo, Los Angeles

Customer Service on the Internet
One-hour session


Wednesday, September 23, American Electronics Association, Los Angeles

Marketing on the Internet
Full-day seminar


Thursday & Friday, August 27 & 28, Internet World, New Delhi, India

The Business side of Managing the Web Site
Eight Ways to Customer Service
The 5 C’s of Successful Web sites
Advertising on the Web
One-hour sessions


Monday, August 24, 1998, Frost & Sullivan, London

World Wide Web Marketing
Two-day Seminar


Saturday, August 15, 1998 University of California at Santa Barbara

Marketing on the Internet
Full-day seminar


Thursday, July 16, 1998 Internet World, Chicago

50 Ways to Leave Your Message – Advertising on the Web
One-hour presentation


Thursday, July 16, 1998, Internet World, Chicago

The Ten-Year Forecast – What Next?
One-hour presentation


Wednesday, July 15, 1998 Internet World, Chicago

The 5 C’s of Successful Web Sites
One-hour presentation


Wednesday, July 15, 1998 Internet World, Chicago

The Business Side of Web Site Management
One-hour presentation


Monday, June 29, 1998 Market Vision, Dubai, United Arab Emerates

Marketing on the Internet
Two-day seminar


Tuesday, June 23, 1998, Inc Magazine 500 Awards Conference, Salt Lake City

Buying Information Technology – Hints and Tips
One-hour presentation


Tuesday, June 23, 1998, Inc Magazine 500 Awards Conference, Salt Lake City

The 5 C’s of Successful Web Sites
One-hour presentation


Wednesday, May 27, 1998, Internet World, Berlin

Marketing on the Internet
Full-day seminar


Tuesday, May 12, 1998, Internet World, London

The 5 C’s of Successful Web Sites
One-hour presentation


Monday, May 11, 1998, Internet World, London

Successful World Wide Web Sites
Full-day seminar


Thursday & Friday, May 7 & 8, 1998, Services to Software, Glasgow, Scotland

Getting to Know the Internet From A Business Perspective
Two-day seminar


Friday, April 24, 1998, WebMarketing ’98, Seattle

Serving the Customer, Managing Service Online
One-hour presentation


Wednesday – Friday, April 22 – 24, 1998, WebMarketing ’98, Seattle

Master of Ceremonies


Tuesday, April 21, 1998, Talx User Group Meeting, St. Louis

The Impact of the Internet on Customer Care
One-Hour Keynote


Monday, March 30, 1998, Help Desk User Group, Brighton, UK

Customer Service on the Internet
One-hour presentation


Monday, March 23, 1998, Internet Commerce Expo

Worldwide Web Marketing: It’s a New Medium
Half-day tutorial


Monday, March 23, 1998 Internet Commerce Expo

What Makes People Click: Advertising on the Internet
Half-day tutorial


Saturday, March 21, 1998, Monterey Institute of International Studies, Monterey, Calif.

Marketing on the Internet
One-hour session


Friday, March 13, 1998, Internet World, Los Angeles

Preparing for the Next Wave
Panel session with Joel Maloff, The Maloff Company, & Tom Evslin, ITXC Corp.


Archived Events

Jim Sterne has appeared all over the world. You can also see where he went and the subjects he’s covered since:

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